@ThePlantRescuer Rescue Box - House of Kojo

@ThePlantRescuer Rescue Box

Regular price£15.00
/
Type
  • High Quality Guaranteed
  • Free Shipping Over £60
  • 7-Day Live Arrival Guarantee On Plants

🌿 How to Keep Me Happy

In our mission to reduce waste and create a sustainable business model in an industry traditionally filled with waste, we have partnered with Sarah Gerrard Jones, a.k.a @theplantrescuer to offer Plant Rescue Boxes.

As online sales of plants have grown, so do the ever-increasingly large number of plants that get discarded when they no longer look 'perfect'. Often plants that are perfectly healthy but cosmetically damaged or have some past damage from pests or cold issues on shipping, have to be removed from sale. As Sarah puts it 'Most of us agree that throwing away vegetables because they’re wonky shouldn’t be an acceptable practice, and yet there are houseplants being discarded on a massive scale for the same reason. 

So what is a Plant Rescue Box?

We'll be offering two main types, a houseplant rescue box, and a rare plant rescue box

With our rescue boxes, you can give plants that would be destined for the bin a second chance. Inside each box will be plants that have some form of cosmetic damage or issues which means we can't sell them normally. It may be cut leaves, cut tops, shipping damage, past fungal issues, etc. 

The plants are heavily discounted to reflect their condition and are non-refundable, but with proper care, many will thrive. We do guarantee that any damage from pests or fungal/cold issues will be treated, so you will have no issue whatsoever with bringing something unwanted into your home. 

What's Included?

The boxes are priced at £15 for a houseplant box and £35 for a rare plant box. Inside the box, you'll receive plants worth at least 2x the box value. That might be made up of 1 or 2 larger plants or a number of smaller plants.

The contents are a mystery but we can confirm there will be some exciting inclusions.

Examples (but the list is nowhere near exhaustive) of some of the plants you might find:

Houseplant Box: Alocasia stingray, Begonia escargot, Pilea norfolk, ZZ supernova etc

Syngonium Box: Albo, Mottled, Three Kings, Batik

Alocasia Box: Dragon Tail, Frydek, Curly Bambino, Scalprum, Azlanii and more

Rareplant Box: Philodendron atabapoense, Philodendron lupinum, Philodendron fibraecataphyllum, Monstera sp Ecuador

Special Rare Plant Edition: Cyrtosperma sp, Anthurium hybrids and more. This is the very special box!

Tall Plant Rescue Box: You will receive one tall plant (more than 60cm, mostly more than 80cm) Philodendron scandens, Philodendron brazil, Kentia Palm

Chelsea Flower Show ex-Display Box: Plants from our 2023 display including; Promenaea sp, Paphiopedilum sp, Nephrolepis exaltata, Doryopteris peltata, Chlorophytum lemon, Chlorophytum fire flash, Phlebodium aureum, Tillandsia sp and more

Not only are the boxes a good way to help reduce waste in the industry, but we'll also make sure they're a good opportunity to add some new interesting species to your collection.

Care Instructions

Each plant requires slightly different care, but it's best to not over-care for them. Ideally keep each plant slightly moist, in bright indirect light, if you have a place with more humidity, like a bright bathroom, a kitchen, or a space with a humidifier, this will be best to ensure you give the plant the best possible chance to thrive. Please don't cut the plant or repot for at least a week after arriving to minimise stress.

Please note: Due to their nature, these boxes are not refundable. We may not always have these in stock and will periodically add stock as and when we have enough plants to fill boxes.

The size listed is the diameter of the nursery pot. To ensure your decorative pot fits the plant, ensure the diameter is at least 2cm larger than the nursery pot size.

6cm - Baby Plant

9cm to 12cm - Small Plant

13cm to 15cm - Medium Plant

16cm to 19cm - Large Plant

21cm+ - XL Plant

Live Arrival Guarantee

All of the plants at House of Kojo are sold with our live arrival guarantee, which guarantees the health of every plant that we deliver. Our team of passionate plant people takes pride and care in ensure the safe and healthy arrival of your plants.

Should you encounter any issues with an order, simply contact our customer support team at info@houseofkojo.com within 7 days of receiving your order. To streamline the process, please provide your order number, full name, and several clear photos of the damaged plant.

Please be aware that compensation cannot be guaranteed if contacting outside of the 7 day period. This is because we can not guarantee the care and environment the plant has been kept in. Repotting your plant within this time frame will also void our guarantee.

Remember: plants are a product of Nature. Therefore, they will always exhibit natural variations in colours, shapes and even spots. Our guarantee does not cover these natural variations and imperfections. 

House of Kojo will not be responsible for products mishandled by customers.  It is the customer's responsibility to know how to properly care for the products they are ordering. 

House of Kojo cannot accept claims or returns where customers have re-potted or pruned plants.

House of Kojo cannot be responsible for quality of plants in the event of a missed delivery by the customer or by contact details or addresses entered incorrectly during the ordering process. Our guarantee also does not cover parcels that have been left in an outdoor setting by DPD at the customers request. 

Due to the perishable nature of the goods, House of Kojo cannot issue refunds on plants returned to us due to multiple missed deliveries or non collection from DPD Pickup Shops.

Repeated Returns

We offer a return and refund policy on undamaged items. We also monitor the frequency of returns made by customers and continued returns will be flagged. At our discretion this may lead to the closure of your account and future orders being refused.

Missing Plants 

In the event that part of your order is missing, notify us immediately by email. House of Kojo will check to verify the packing of your box. If there is a discrepancy, House of Kojo will replace the item, stock permitting, or otherwise reimburse the full value of the missing item(s).

Payment and Cancellations

Card payments are charged at the moment of placing the order. Cancellations will be credited back to the charged card. Any cancellation may be subject to a processing fee of 5% of your total bill. No cancellations can be accepted if an order is already in fulfilment. 

 

We offer free mainland delivery on all orders over £60

All plants are shipped using express next day services with DPD, UPS, Parcelforce and Royal Mail.

We offer economy shipping (3-5 day dispatch) and standard delivery (1-3 day dispatch).

For guaranteed next day dispatch please selected Express shipping at checkout available at an additional cost.

For a full breakdown of shipping prices please see our help center here.

Winter shipping is available in the winter months at an additional cost and includes heatpacks and thermal insulation where necessary.

For more information, please see our comprehensive shipping FAQs

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Delivered to your door with love

We're specialists in sending plants safely. Having shipped over 100,000 plants in the UK, you can be sure your plant is in safe hands.