ProtectMyOrder
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7-day live arrival guarantee. If it doesn't arrive in the condition it left us, we'll put it right.
Free UK delivery on orders over £60. Carefully wrapped, shipped fast.
about this product
about this product
delivery & our promise
delivery & our promise
Order today and we ship fast, carefully wrapped. Free UK delivery on orders over £60.
Every plant is covered by our 7-day live arrival guarantee. If it doesn't arrive in the condition it left us, we'll put it right.
This order protection service provides "peace of mind" for plant purchases. Most customers praised excellent packaging, fast delivery, and healthy plants arriving in perfect condition. However, some confusion exists about what the protection covers, and a few shoppers reported damaged plants despite the service. Customers appreciate the low cost for added security.
- Peace of mind is always a good thing.
- Quality of packaging was next level, individually wrapped and inside a sturdy box
- Lovely quality. Arrived promptly with no damage. Such a beautiful plant.
Just what I wanted and arrived beautifully packed and in perfect shape.
Great protection and they made it in one piece 🙂
Peace of mind is always a good thing.
Peace of mind is always a good thing.
Really protected, I'm very happy 🤍
Really protected, I'm very happy :u1F90D:
Excellent 1st class service well packed and a fast delivery many thanks
Excellent 1st class service well packed and a fast delivery many thanks
Had to repot both plants one pot had a big crack down it , the other one had brownish yellow tips on the leafs sorry to moan
Had to repot both plants one pot had a big crack down it , the other one had brownish yellow tips on the leafs sorry to moan
Definitely worth it, just for peace of mind
Excellent quality plant received
Excellent quality plant received
Always excellent- very happy with plants supplied.
Always excellent- very happy with plants supplied.
Great, thank you.
Great, thank you.
Love the rescue boxes. Such a great way to add to my collection.
Thank you for taking the time to leave us such a kind review! We hope to see you again soon :blush:
Excellent materials, especially the soil/compost
Quality of packaging was next level, individually wrapped in plastic bags and cardboard surround and inside a sturdy box
I was thrilled to receive my Desert rose, which was in excellent condition, that was helped by the really good packaging! I look forward to it maturing into the plant I admire!
Good roots, nice size plant and well packaged.
Well worth having,I’ve had many plants from house of Kōjō and never had a damaged plant ,every plant is well protected and packed for safe travel,
Well worth the few pence for protection,always top quality packing
Great quality and delivery service
Thank you for taking the time to leave us such a kind review! We hope to see you again soon :blush:
Well worth it!
Better safe than sorry, covers me and the company for a small amount.
Love my new plants . Really healthy. And very well packed
Lovley as always!
Very nice packaging!
I love my new addition to my plant family. I just hope I will be able to keep her alive very much looking forward to seeing the flowers.
So pleased with my plants. Look forward to my next order. Excellent delivery service
Good healthy plants. Delivered with care
Perfect as always!
A mystery box, well packaged, easy to order.